Schwan's
Ripoff a home delivery food service, now charges the customer $1.00 fuel surcharge!
- 02-20-2006
- 12
Schwan's is, by the nature of their business, a home delivery food service. Home delivery is not a special saervice, it is the only way to get their food. Now however, they have implemented a $1.00 per order fuel surcharge, to each customer, even if there are 5 customers on a block, each is charged $1.00. There is no other way to get Schwan's but by them delivering - since they set their business up that way, but they have added an extra charge to their service, and do not inform customers verbally of this charge. You only see it if you get and read a reciept. (Reciepts are not always given!) The customer service department, when asked for an explanation and refund said"No refund, it's just what we do."
Company: Schwan's
Country: USA
State: Illinois
City: Romeoville
Phone: 8887249267
Site: schwans.com