Dairy Queen
Out of Ice Cream and Hot Fudge - Poor Service - ICE CREAM

We attempt to patronize our local DQ at least once a week. We get the same experience every time we go, they are ALWAYS out of something, tonight it was Hot Fudge and Ice Cream. Every visit there are at least two customers walk out or drive away mad. One customer ordered a salad and the lettuce was wilted. The next customer ordered a hamburger with lettuce and pickle, they were out of lettuce. (Same visit, maybe they should have put the wilted lettuce on the hamburger:)) In another instance, they made an Ice Cream Cake for a 50th Birthday, and honestly looked like a kindergartner made it, the 5 looked like an S, you could see where they scraped something off and it was all cramped to one side. Just pathetic. I don't understand how this manager is able to keep his franchise.
Our small town struggles as it is, it is so embarrassing for out of towners to come through and get that type of service.

Company: Dairy Queen
Country: USA

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