SUBWAY Restaurants
Rude Subway Employees - Subway Service

Every single time I visit this Subway, I feel as though I'm inconveniencing the employees. They will roll their eyes or look at each other every time a customer comes in. I was in line once, & the girl making my sandwich saw a car pull up & told her co-worker, "thaaaat's a bummer." They are never in a hurry to finish their task & take my order. If someone is filling dressings, or washing the glass, they will finish doing that before addressing me. Or they will wait for their co-worker to notice someone standing in line & make that person take my order. I am appalled at the lack of friendliness and attitudes these employees have. I understand you have a lot of tasks to complete at the end of the night, but customers should be priority. Once, I noticed all of the food containers were stacked on top of the sneeze guard & the employees were reaching from there to grab whatever veggies they needed... So I asked what time the store closed, making sure we weren't coming in right at closing time. The employee proceeded to complain to me that, in just a little bit, she will be the only one running the store for the last hour, so that is why it looks as though they are closing. Another time, as I was sitting down eating my sandwich, one employee was about to take a drive-thru order. She told the people to wait a moment, because she had to find her co-worker. WITH her gloves on, she opened BOTH restroom doors to look for her co-worker, who was cleaning the men's restroom. She proceeded back to the sandwich-making area and took the drive-thru order using those same gloves. I will never go through the drive-thru at this location again for that reason. The girls are always miserable and I wish this Subway was a more pleasant experience, because it is the one closest to my home.

Company: SUBWAY Restaurants
Country: USA

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