Subway Sandwich Shop
Discrimination and poor service, ripoff

On November 26 at about 11:45am me and my nephew went to a Subway Sandwich Shop. I walked in the door and noticed only one employee talking on a cell phone. She ignored me and kept talking. There were no customers in the store at this time.

After a few minutes the employee motions for someone in the back and keeps talking on the phone. A guy takes my order. I place an order for a tuna salad. The salad is made a sealed. The girl on the phone finally hangs up after two more customers come in.

She tells the guy making my order that he forgot to put turkey on my salad. I explained that I ordered Tuna. He then notices he forgot the tuna. He walks to the cooler (since no tuna was on the make line) and comes back with tuna. The lid is sealed on the salad again.

I request more tuna on the salad because he put 2 tiny portions on it. The employee pushes my salad out of the way and begins making sandwiches for two customers behind me. I then ask the employee if he forgot about my salad, he said no.

I explain that I was here way before the other two customers. He then adds the extra tuna to my sandwich takes my money and sets the salad on the counter saying nothing. He goes back to making the other customers sandwich.

The two employees were hispanic as were the two customers. This is a clear case of discrimination and terrible service. As for Subway, they need to better train empoyees. I will not return to a Subway in a long time.

Company: Subway Sandwich Shop
Country: USA
State: Texas
City: Alvin
Address: 1591 East Hwy 6
Phone: 2813313500

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