US Bank
Car Loan Payoff Interest Reported to Credit Bureau and Early Payoff Fee

This bank is horrible customer service. I paid off the balance of my car loan ($3000) only to find out there was a remaining $20 in interest which they submitted to a Credit Bureau and hurt my credit over their $20 interest fee. I called their customer service branch numerous times to reverse this charge and was bounced around to various numbers and departments with no help at all. Then they wanted to collect $75 for an early pay off fee. I would avoid doing business with this Bank at all costs.

Company: US Bank
Country: USA

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