MoneyGram and Walmart
$25 Money Order Refund Denied, $15 Claim Fee Demanded

I purchased a 25. Oo$ money order 10/01 along with several others. I ended up not needing to submit this order to my dr. (pay to the order) due to my bill being zero. Wanted a new one reissued or refunded so i cud use that $ for other expenses. Followed instructions from MoneyGram to write not intended for purpose on the back when i returned to walmart (place of purchase) i have all original order, stub and recpt of transaction yet was given zero help other than a rude mngr telling me to call money gram.

I asked her to call. She did and said they were closed but i had to submit a claim form w a 15. Oo$ service fee for a lost order before they would decide to refund me or reissue a new order for 25.00$. Shud take 6-8 wks. Its outrageous and time consuming rip off to pay over half of the cost of my order just to have a new one reissued. Or refunded. Why would i file a claim when i have all original orders, stubs and Walmart recpt so i cud have a new one reissued and cud use. A claim for what? And to charge over half the cost of the order itself for an unnecessary "claim" is outrageous and ridiculous. It is not lost, damaged, stolen - merely filled out to a wrong pay to order of? I can edit a check and initial it. What a gigantic illegal scam.

I will never use MoneyGram again. I'd rather pay a friend to write a check for me if needed. Seeing as no one accepts cash anymore? I will not be submitting any claim and will be getting my 25$ reissue order come hell or high water.

Company: MoneyGram and Walmart
Country: USA
State: Montana
City: Missoula
Address: 3555 Mullan Road
Phone: 4068298489
Site: walmart.com

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