Bank of America
Closed my card after payoff - Credit card

Hello, My experience with BofA was very good until this A.M., I have been a card holder for several years and have a $6000 limit. I have paid on time and have had a high balance several times and have paid off those balances every time. This last time my balance was $5770 for a year or so and paid my min. Every month sometimes a little more but mostly the min. On 9/21 I paid $5770 on my balance and told the clerk no to close my account, as this would not pay it off anyway, Today i tried to make a $550 purchase and come to find out they closed my account the very next day 9/22 and said it was an annual review and just a coincedence. Would they have stooped my card if not payed off? NO well needless to say I do over $10,000 a month in buisness thru my local bank and will be moving all of my accounts unless this is resolved. A good customer should never be reprimanded for doing a good deed. I know they are a large Company but word of mouth travels far and has reaching effects

Company: Bank of America
Country: USA

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