Bank of America
Sudden Service Charge on Low Balance

Our mom is just a mature town with really low monthly revenue from Social Protection. While she exposed her banking account with BOA last year, she was informed that no costs could be billed on her behalf saving and examining. Since last December, Lender of America began to cost $15 or $25 (depends upon which month) service-fee on her consideration. She doesn't generally study her bank claims in specifics since her stability is usally significantly less than $100 and he or she simply removes the SSI cash every month to invest. She only realized that her stability is gloomier than her expectancy. I got a glance at them-and discovered that. Yesterday I invested nearly two hours about the telephone to determine why. BOA never gave me a right answer. The very first repetition transformed the consideration to 1 "without service-fee if we-don't make use of the bank centre", despite there is no-fee to begin with. But he declined to return her the costs. Then we requested to talk to the boss, whose title is Jennifer in Dalas Taxas. She questioned us to hold back for 15 to 20 minutes before talking about the situation. She just permitted my mom to talk and pushed her to consider the answer of only reimbursement area of the costs. She insisted that despite the consideration operatoris authorization, she cannot talk to me. She clearly was attempting to benefiting from a senior by not providing her factors of why the costs were cost, but merely state thatis the very best she may do. I actually donot understand how a number of other seniors are now being treated unfairly like my mom. Picture $15 in one individual, how much cash may Bank of America produced from senior team?

Company: Bank of America
Country: USA
State: Massachusetts

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