Wells Fargo Home Mortgage
Refinance Process Too Complex and Customer Relations Sent Form Letter
- 08-12-2004
- 10
It looks like the complaint box for Wells Fargo Mortgage is full! I have refinanced with them also and found the process to be impossibly complex because of the lack of knowledge of the people I dealt with. I finally managed to get through it, but was so dissatisfied that I wrote a long letter to Customer Relations with details, names and dates. The only thing I got back was an inane form letter that said "how sorry they were". Yeah right. Looking to refinance again just to get away from them... Of that is possible!!
Company: Wells Fargo Home Mortgage
Country: USA
Phone: 8003400473
Site: wellsfargo.com