Microsoft Xbox Live
Unauthorized Charges

On March 29 I observed three various costs billed to my charge card. I suppose since I'd the card preserved to my system. The costs were for Microsoft factors. Effectively the factors were employed for 10 various things. Upon viewing the costs, I approached Xbox Live. I beat to inform them that I'd not created these acquisitions. Which none of the things saved were on my system. Well they stated they might examine which I'd notice from their store in 7-10 days. Well below it's 19 times later with no telephone call or mail and absolutely no reimbursement. And so I contact them again today. They stated that through their analysis the costs created originated from my ip. And like I told them, that is difficult. One our online sites was disturbed for just one of the times the costs were created, and two we were not house. Again I told them that none of those issues were on our system. The client support representative beat to express they might do another analysis. That weam confident might come out such as the first one. Therefore, ideally using the aid of my lender, we are carrying out a chargeback. I am really ashamed with Xbox Live and do not notice myself buying other things or suggesting them to anybody. They ought to have greater protection and customer support

Company: Microsoft Xbox Live
Country: USA
State: Tennessee
City: Alamo

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