Chase Bank
Not receiving my $ after closing account

I have shut my company consideration with Pursuit after 3 years of horrible support, but just since I shifted to Ma, where you will find no Pursuit banks. I named to ask just how to start shutting my consideration, plus they explained I really could get it done within the telephone plus they might deliver my the remaining of my stability. It was late January. I waited and waited to get a look for a lot more than $3300 and nothing found its way to the email.

After I named in middle-March, I had been informed it had been possibly dropped within the email and they might matter me a different one. I waited again, but no-check came despite per month approved.

I called in early April. They stated I ought to have obtained the alternative check (!) but since I didn't, they'd deliver me another check and that I might obtain it in 5-7 days (simply because they WOULDN'T utilize priority email or certified email to deliver this out, though it was dropped the very first 2 times!)

Mid-May, I obtain an "affidavit and indemnity contract" doc, essentially declaring the check was dropped which I'd to signal it, get it NOTARIZED and deliver it back. I had been mad since I had been simply looking to ultimately obtain my check as guaranteed.

The woman helping me kept calling the National Reports Shutting division, who'll NOT speak straight to customers. They declined to send my check without me delivering back the notarized record. No clarification why two delivered inspections never managed to get in my experience, why NOBODY described I had been designed to obtain this affidavit and deliver it back again to get my cash, why I had been guaranteed on TWO EVENTS that the substitute check could be arriving my method in 5-7 days.

It has been nearly 3 months since I have've shut my consideration, and I've yet to get my final balance from Pursuit. I think it is difficult to genuinely believe that TWO inspections they sent were dropped within the email in 8 weeks period. They are simply maintaining my cash hostage and therefore are making me to cover notaries and delay longer and longer, even when this really is TOTALLY THEIR PROBLEM.

I Have been about the telephone on average 45min every time and EACH INDIVIDUAL I keep in touch with each time informs me various things, guarantees various things and conflicts something the prior individual explained ("I'm unsure why they told you that!", "I'm unsure why you did not get the affidavit form the very first time we place in the request missing check", "I'm unsure why they told you-you'd be getting a check in the place of an affidavit type" etc)

I want there is anything I really could do to create Pursuit purchase creating me spend so enough time and power on OBTAINING MY OWN money-back from their website. I realized they'd horrible customer support, but I thought that it had been simply because of the entire low quality of lender service in NY. But this meets any problem or disappointment I Have ever endured together.

Company: Chase Bank
Country: USA

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