Rushcard
Steals Money From Customers Account

First and far most this company has the absolute worst NON-English speaking "customer service representatives" in the world. I have been a loyal customer since they started. I load money ALL the time and use the card ALL the time, but no matter when I call or what I call about I get a nasty unintelligent agent telling me what they CAN NOT do instead of trying to help me and actually doing something to solve the issue.

I did a Card to Card transfer for $50 and this company stole and transferred every single penny that I had in my account into the other cardholders account, and CHARGED me a fee for stealing my money. When I called to complain I got a nasty representative named Nefia who refused to transfer me to a supervisor, she kept over talking me I finally had to basically get nasty with her to get her to transfer me. She then puts me on hold for over 30 minutes waiting for a supervisor, who was of no help at all.

I am so sick of this company I am waiting for one more deposit to load and this card will be placed in the fire to burn. My suggestion is to NEVER use this company. I understand the concept but I'd rather dig a deep hole and bury my money if it means not dealing with companies that have nasty customer service representatives that can't understand me, I can't understand them and they are basically of no use at all.

Company: Rushcard
Country: USA
State: Illinois
City: Chicago
Address: 23074 Network Place
Phone: 8667874227
Site: rushcard.com

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