ATV Discounte
Sent me a wrong orde

Anyone thinking of purchasing from this company SERIOUSLY needs to BE WARNED! I ordered 2 ATV for my children before Christmas. Paid $1500 with the $100 x 2 extra shipping charges and $100 x 2 rush charges to arrive by Christmas. They arrived in time but guess what I got? NOT WHAT I ORDERED! No foot brakes! The ATV's ordered were to be new Hanma ATV with foot brakes. So we spent the time opening the boxes and assembled to display them for Christmas and soon found out both were not what we ordered. These have no foot brakes for my children. One had a broken front rack that apparently was a return because the bolts were stripped and one wheel had a broken off stripped screw where a lug bolt should be. The other has scratches all over the front end and won't stay running. I called them immediately after and was told they were 'on holiday until after the 1st of the year'. We tried starting both and ran one for about 10 minutes and the back wheel got so hot the brakes released a horrible burning odor. Then the rear wheels would not turn. The 2nd ATV never stayed running. I called and called, emailed pictures and opened work order tickets and was told since they were 'out of the ATV I ordered they have the right to replace with an equal or upgraded ATV'. They also said 'IF YOU OPEN THE CRATE YOU CANNOT RETURN THE ATV' Well the ATV they said they gave me 'an upgrade to a new Hanma ATV -09' on still had no foot brake. Look at the website. It clearly shows a footbrake and this is why I purchased them. Obviously I received outdated left over ATV's. Nice huh? Since January 8th I have not heard back from them as if I would just go away. Every reply is 'we're looking into it' Well here we are May 10 and still the 2nd ATV never ran and the 2nd can only be ridden for 10 minutes until the rear wheels lock up. I dont recommend this company or their products to anyone! Beware! Dont open the crate or you keep it no matter if they send you the wrong product!!!

Company: ATV Discounte
Country: USA

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