American Education Services
Student loan threats and 47 calls while still in school

Oddly enough, AES stands for American Education Services, so you would think that its employees would at least be educated. I cannot understand why this simple issue has been going on for 6 months and they still cannot understand simple English.

This is a college loan. I am still in school. I was not supposed to pay this back until I graduated. I am still in school, so I have not graduated.

Per AES's own rules, printed on the back of their own documents that they keep sending to me every other week, threatening me with collection, the school must supply enrollment status and information, not the student. This information has been supplied to them by my advisor. I have told them this and even supplied her name and my school information (which they obviously already had) 5 times by email and 4 times by postal mail.

They have called my home and harassed me and my family 47 times, calling at all hours of the day and night. I have put a do-not-call request in writing to them twice. I have also told them verbally not to call. I even wrote to them, explained all of this clearly, and included text boxes for simple answers to any questions they might have as to why on earth they still find the need to call me, instead of calling my school or advisor to verify my information.

Today, despite all of this, I received another threatening letter and a new bill!

There is something very wrong with these people. They do not understand English. Oh, wait, that is them on the phone again. Make that 48 times!

Company: American Education Services
Country: USA
State: Pennsylvania
City: HARRISBURG
Address: PO BOX 2461
Site: aessuccess.org

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