Nationstar Mortgage
Customer Service
- 02-10-2012
- 8
Worst customer service of any mortgage company. Loans can not be paid online or by phone without a fee. Phone system is set up so that it is nearly impossible to get a person on the phone. Customer service is highly incompetent and rude. I did not choose this company, I was transferred. Now i am stuck. I will be refinancing just so I do not have to deal with them anymore. Jordan Phillips is the least helpful supervisor of any I have dealt with.
Company: Nationstar Mortgage
Country: USA
State: Texas
City: Dallas
Site: nationstarmtg.com