Nationstar Mortgage
Repeated Modification Denials and Unreported Unemployment Forbearance

I originally had my mortgage thru GMAC and then it was sold to Nationstar. I had no control over this action. This has got to be the worst mortgage company on planet earth. They have no desire to work with a person to keep their home, I work construction and have applied for a modification numerous times and been turned down every time saying I make too much, yet when I'm laid off and on unemployment they wont let you have a modification. They have given me an unemployment forbearance twice now and never informed me with a call or paperwork telling me I was on this forbearance. For the first two years the Nationstar representatives told me that I did not have a Fannie Mae loan, then I received paperwork from Fannie Mae asking if I needed help, I called Fannie Mae and was told that my loan is in fact a Fannie Mae loan. I still have not received help from either Nationstar nor Fannie Mae.

Company: Nationstar Mortgage
Country: USA
State: Missouri

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