CIC Credit Monitoring
Ripoff Hard to cancel subscription and beware of fee

Www.freecreditreport.com sounds pretty doesn't it. The television ads seem nice. Wrong! Though they do provide you with an acurate report of your credit there is fees involved. A one time $79.99 fee every year. You do have to read the fine print to catch this.

I did know of this fee, but cancelling the subscription was much harder than you think. I called the 1-888 number and after a quick menu and voice recorded message saying how good the subscription is I got a person to ask to cancel my report.

Now, normally, when you call to cancel a service of some kind the person will ask if you disliked the service or offer you a better deal and then move on to cancelling. I spent 10 minutes listening to how good the credit report was and I repeated myself several times saying all I want to do is cancel. Things quickly went down hill as it became a shouting match between me and the person on the other line.

I told him that all I want for him to say is he is cancelling it now. He then got snippy with me saying I am putting words into his mouth. True, but he is going to say it because that is what he is going to do. After a quick moment on hold he said that it was cancelled and that I should receive a refund 7-10 working days.

I probably won't see that refund, but I was working towards not getting charge $79.99 a year in 2005. If you need a credit report, pay the fee nominal fee from you credit card provider. Don't get suckered!

Company: CIC Credit Monitoring
Country: USA
State: California
City: Orange
Address: P.O. Box 1909
Phone: 8888888553

  <     >