Ocwen
Ripoff! They charge execessive late fees without explanation
- 06-15-2004
- 16
I was behind on my House note and was put on a program to become current. The payments were to include late fees and whatever other charges that would have occured during that time frame.
The payments took place between January-April, the April Payment made me current.in June I received a bill with $80 worth of late fees that occured during the previous months. When I called they told me some crap about December late fees not being paid. But when I made the arrangements in January I was told that I would be in the clear as of April.
They offered to waive $20 worth of the fees but the rest I should be reponsible for. The statment that was sent to me still did not explain the late fees. If the only late fee that I missed was Decembers (my regular late payments are $20) then where did the other $60 come from?
Company: Ocwen
Country: USA
State: Ohio
City: Springfield
Address: P.O. Box 6723, Springfield, OH 45501-6723
Phone: 8007462936