GE Money Bank
Walmart Money Card Pending Activation, Balance Unusable, Cannot Reach Support

I bought the WalmartMoneyCard card at the Walmart store for cash for use on the Internet. I went on to activate it using the phone provided on the card. I did not want to get the permanent card, just to use the balance I put on it when I purchased it. Hence I did not provide my SSN. The representative forwarded me to do the activation over the Internet. I went on their website and tried to activate it. And got a warning message that without SSN I would only be able to use the temporary card. That is what I wanted, but the website did not allow me to continue.

So, I called their activation line again. The representative told me that he activated the card. I went to the store in half an hour and my card was not working. After talking over the phone the representative told me that the card is pending activation. On my question why, he replied that something did not match in their database.

I requested refund, to be sent to the specific address and the name to which the refund should go to. The representative said that he cannot change some info they put on my account and hung up on me. After that their phone system does not let me through to a representative and simply disconnects me!

The end result is: The card is not active, I am unable to reach them, I am unable to get the cash, I have no idea where my money is and what is in their records/database. Isn't that a definition scam?

Company: GE Money Bank
Country: USA
Site: walmartmoneycard.com

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