Wells Fargo Bank
Skimmed Debit Card Lost $500 and Claim Closed Despite Proof of Absence

Unfortunately I am a victim of skimming. It happens during Labor Day Weekend I took a four-day away from Los Angeles. When I got back On Tuesday I realize I couldn't use my debit card. Called Wells Fargo to find out that someone in Los Angeles have use my card number and pin and withdrew around $500 dollars out of my account. Wells Fargo representative made sure to close my old account and issue a new card. But ten days later after reviewing my claim to get my funds back, Wells Fargo concluded that it was me who withdrew the $500 in that the claim is close.
I talked unsuccessfully with several Wells Fargo representatives and send them prove of police report, airlines reservation, phone numbers of people who where with me during all four days away from the city of Los Angeles and that I did not authorize anyone to use my debit card, but with no success. Wells Fargo states the claim is close even with prove of being in another city when it happened.

Company: Wells Fargo Bank
Country: USA
State: North Carolina
City: Charlotte
Address: PO Box 563966

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