Tapjoy
Poor customer service

I completed an offer through a game in Facebook and did not get the credit that goes with it. I contacted through the only means (email) and am stilling exchanging email 1 1/2 months later. They respond only when I send a 2nd email asking for a response. My problem is apparently a malfunction in their linking system which shows no record of my completing the offer. They do not seem to be prepared to fix their problem and stand by their offer. Unless they step up to the plate, I won't do those offers again.

Company: Tapjoy
Country: USA

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