Care Credit
Promotional Interest Charged Over $3,000 After Dentist Added Balance

Medical emergencies bring out the best in some, the worst in others. Well, needless to say... CareCredit brings out the absolute worst!!! Simply and to the point, they take advantage of patients in a bad situation. CareCredit.com are vultures - and if you can avoid dealing with them, I advise making whatever effort is necessary to do so.

CareCredit.com has signed up medical providers - not just MDs, but dentists, therapists, and veterinarians. If you have a huge medical expense, and can't afford the entire amount, chances are your medical provider will probably mention CareCredit.com and their wonderful three - or six-month no interest plan. Well, I had an overwhelming amount in dental costs and my dentist suggested that I apply for care credit for part of the amount. When I called them, they were extremely pleasant! I was approved during that very phone call. I have excellent credit... But needless to say, that was never even checked.

The concept sounds very much like an act of mercy, guaranteeing that people who are in desperate need of funds to pay for their medical procedures will get the help they need.

CareCredit.com is actually GE Capital (the same people who made your 'fridge lend out lots and lots of money). They're not in it for altruism - they're in it to make money - and make money they do. How? By lying to you!!!
This is not a loan, it's a credit card - in a few days, a MasterCard appears in your mailbox. In theory, you can use this card to charge more medical expenses. What's different about this card is that, unlike all those offers you're getting in the mail every day, the interest is getting added every single day at the maximum amount allowable under the usury threshold of 24% APY.

That vaunted "interest-free" period is only "interest-free" if you pay off the entire bill within the no-interest period. Pay off all but a few bucks and you owe interest on the entire bill.

My story!
In my case, CareCredit.com never bothered to send me any form of information about the account at all. Sure, they got the card to me, but nothing else. They're never sent me any information about the payment plans, and more to the point, they've never sent me a bill!

I had less than $3,000 left to pay on the card, which I would have happily paid the entire amount off to avoid the "accrued interest" if I had been advised. My dentist called up to add $9,000 to the card and asked if he did so, would they extend the promotional "interest free" rate for an additional 12 months. They gladly agreed! Well, one day, I go online and notice that they are charging me interest. I called and not only was the customer service agent extremely rude, he proceeds to insult my intelligence insulted by stating that I should learn to read. I'm sorry, last I checked I have my PhD! I am quite certain I know how to read! This comment coming from a customer service rep who probably gets paid minimum wage at best. I learned that I was now being charged over $3,000 in accrued interest! This after being told they were extending the promotional period due to the additional balance. Is this even legal?!?!?!?!?!?!

My Advice... Avoid these people like the plague! This company is a scam!!! Not to mention that their customer service representatives are incompetent (if not merely stupid) and worse yet, liars!!!

Company: Care Credit
Country: USA

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