Wachovia/Wells Fargo
$4,000 Deposit Blocked After Bank Claims Check Account Was Not Valid

I opened a then Wachovia account on Thursday August 4th and deposited a check from my Citibank account in the amount of $4,000. I was told since they were converting to Wachovia over the weekend, it would take a couple extra days to clear and would be available by Monday August 8. I noticed my the funds had cleared my Citibank account on the 8th but when I tried to make a withdrawal on the 9th I was told my account was blocked. Upon further inquiry and tedious phone calls, I was told "someone' at Wachovia/Wells Fargo called "someone" Citibank and they were told the account # the check was drawn on was not correct. I have provided numerous documentation from Citibank, reference letters from my Citibank branch manager stating my account has been open since and even a general ledger showing the debit from my citibank bank account. Despite the documentation provided Wells Fargo continues to claim my deposit was from a bogus account! They are not even attempting to investigate. I am so frustrated!!! I need access to my funds. If I hear the words "I'm sorry for the inconvenience" one more time, I'm going to scream! If you are sorry, return my money!

Company: Wachovia/Wells Fargo
Country: USA
State: Virginia
City: Alexandria
Site: wellsfargo.com

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