Target Visa
Requesting a check into a lower interest rate

I have a a huge complaint against Target Visa. I have had my Target Visa for several years now, and have made my payments on time. According to everything that I have read (http://www.bankrate.com/finance/credit-cards/want-a-lower-credit-card-rate-just-ask. Aspx), credit card customers have the right to call in to their credit card companies and request a check for a lower interest rate. But every time I have called into Target Visa to request a check into eligibility for a lower interest rate, I am told by Target Visa Customer Service that it is Target Visa's policy to only to do periodic checks and they will NOT check upon customer request. This is just wrong!!! Target Visa should be doing periodic check, but customers should also be able to call in and request a check into a lower interest rate. I am sorry, but Target Visa policy really sucks and needs to change. I trying to pay off and close my Target Visa account. Target Visa will be losing a loyal customer.

Company: Target Visa
Country: USA

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