Scbn
Wont refund my money

Im currently unemployed and have NO prescription drug coverage. I was prescribed a very expensive medication and turned to this so called Patient Advocate for help. After speaking with the rep. On the phone, I paid them 85 dollars per debit card for my first months supply of medication and for them to forward my app. To the drug company so i could receive my medication each month for an additional 35 dollars a month. I received there application packet in the mail and deceided to call the pharmacutical company myself. I found out at this time that SCBN is simply a middle man and the process can be done by anyone! SCBN is charging 85 dol down and 35 dol a month for nothing. They say the 35 a month is to keep your med. Refilled every month and this is a LIE. The drug company told me that they would send my meds each and every month for a year. I sent a letter requesting my 85 dol back and they sent me a letter stating i had to have my dr send them proof i was no longer taking this med. I did not sign a contract or any type of membership agreement with this company. There own letter stated you would be released from any obligations if you bowed out in the first 30 days in which i did. Now they are refusing to give my 85 dol back even though they did not deliver any sevices to me. I did not get my first months medication and they did not advocate for me by sending through my application.

Company: Scbn
Country: USA
State: Texas
City: Austin

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