Green Dot Corporation
Closed account due to too many deposits n/a

Contrary to Green Dot's claim "We'll waive the Monthly Charge for this Billing Cycle if you make at least 30 purchases OR load at least $1,000", Green Dot is closing my account because I had more than $1000 in deposits in a month. Green Dot will not reconsider keeping my account active nor will they allow me to purchase another pre-paid card from them. No where in the cardholder agreement does it state there's a limitation to the number or amount of deposits in a month.

Another inconvenience Green Dot has caused for me was when a hotel called to verify funds 4 days in a row, Green Dot applied the charges to my card. Then the hotel submitted a single charge for the 4 days causing my account balance to be negative. Green Dot would not contact the hotel, I had to three way the hotel staff with Green Dot. The hotel had to fax a letter to Green Dot (one single letter) and I was informed my account would be credited back the over charge at the soonest 2 business days following the receipt of said letter. Three of the four charges were credited back but the 4th was lacking information from the hotel and it took another 2 days to get the final credit back to my account. Meanwhile I could not use my card.

I do not recommend using any of the Green Dot products.

Company: Green Dot Corporation
Country: USA
Phone: 18667957597
Site: greendotcorp.com

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