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I recently filed a complaint against ACS on behalf of our daughter. Too soon yet to know if filing the complaint will help her situation.

Those of you who have listed your complaints might want to consider doing this for yourself.

ACS is a part of the Xerox company. I phoned the Ethics Office below at the help line number. My complaint was taken by a third-party service, who gave me a reference number and an email address to follow up with. Within a day I had a response from the ACS Ethics Officer that my complaint had been received and forwarded to the appropriate people to follow up.

(http://www.acs-inc.com/contact-acs. Aspx

Ethics Office

800.443.1946 (helpline)

214.841.8426

Ethics@acs-inc.com

There's also a second email, which I did not use.

Ethics@xerox.com

Xerox states that its company ethics apply to all its branches.

Http://www.xerox.com/about-xerox/citizenship/ethics/enus.html

Consumer complaints about ACS:

Http://www.consumeraffairs.com/finance/acs.html

Http://usashameboard.com/complaints/acs-education-c224536.html

Http://www.studentloansconsolidations.org/problems-with-acs-student-loan-handler/

Http://www.personalfinanceanalyst.com/acs-student-loan-information / (student complaints at end of article)


Company: ACS-education
Country: USA
State: Minnesota
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