Chase Bank
Late Fee Not Waived Despite Good Payment History
- 06-02-2011
- 15
Yes, I had overlooked the bill, paid it 3 days late, I've been a good customer - never late before, yet Bobbie said no way would waive the late charge - I asked for a supervisor - "we have none here that'll waive that late fee"- too rigid for my taste.
Company: Chase Bank
Country: USA