Bank of America
Privacy Source Credit services

I had been researching my a charge card statement and observed a $99.99 bill for Lender of America Solitude Supply. I named the 1800 amount shown and was educated that I'd a merchant account for credit monitoring. It was the very first I heard of the consideration. Evidently I'd this consideration since November 3. Whenever we examined the consideration info, we realized that my title was spelled incorrectly. The owner advised me that she'd instantly repair my name. I really could move online and obtain a code and login to determine my statement meanwhile. Evening after, I logged-on and attempted to acquire my statement. I obtained one information the title I joined wasn't within the program (didn't occur). I again named the 1800 quantity and informed the owner that I really could not login and again mentioned my problem with being unsure of that I ever endured a merchant account. I never received any mailing, any telephone calls or any emails. ANY - NONE - NADA

She investigated the documents and unearthed that I've never been shipped any introduction bundle, therefore no – I'd never been educated that I'd this company. She'd send this deal today. I asked the owner in regards to what service they are able to supply easily am unaware of the support? She replied that I'd be informed of fraudulent activity and any irregular exercise. Two nights later I again attempted to login, wishing that my title was now fixed. I again obtained the error information that used to do not occur. I again named, and today was informed that my title was nevertheless proper within the program. Today my issue towards the owner was easily was inserted improperly within the program – just how can they inform me for irregular exercise if my account info doesn't fit what's within the program for that 3 reporting companies? Her reaction is the fact that the outcomes derive from interpersonal quantity. I've been informed many times during the last couple of years from Free Credit Report.com, experien and Equifax. Nothing from Lender of America. I expected to get a complete credit and requested that my support be terminated. The clear answer was that there will be a $40 procedure charge in the 99.99$ cost but to obtain the remainder of the reimbursement, I'd have to contact coporate. I'm still waiting.

I'm very disappointed.

Company: Bank of America
Country: USA
State: Texas
City: Katy

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