Consumer Energy gas company
Double billing

Criticism is approximately my newest statement with Customers power gasoline business in Mi. They charged me having a estimate for that weeks of Jan and January, I named directly into report a real reading to ensure I'dnot be over-billed later. Last meter reading I named in and also the broker did an change, I had been billed the additional distinction on my statement and was informed my next statement might follow that reading of 6705. This moth, I get a new statement that will be clearly doubled with heading with a meter-reading at 6661. I named to possess them correct it and tell them the reading was posted 3-11. They insisted it had been a proper prepared and explained they study from every month only. Though I CURRENTLY settled the difference, they demand it had beennot a real reading so that theyare saying I have to spend the difference? I named within the reading and SETTLED the distinction currently WHY must I purchase the distinction again but much more it is significantly more than double than normal. I actually told them the website obviously displays I NEVER use that much gasoline to warmup my home in a CONSTANT 62 degrees. She turned really cynical and rude, explained she could not describe it any unique. I expected her TO EXHIBIT me where that distinction is, particularly since I have currently settled my payment, AND along with spending the additional distinction in my own last bill having a updated meter audience? Please AVOID these rude thieves from conning!

Company: Consumer Energy gas company
Country: USA
State: Michigan
Site: consumersenergy.com

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