Fifth Third Bank
Ripoff! Cincinnati, Ohio

I lease a car with this Bank. I have never been a bad credit risk or a "slow" payer but I was being charged late fees on my lease payments fairly often with this company. When I would call, they would claim that the mail was slow. Then I got smart. I signed up for internet banking with my local bank and started paying Fifth Third this way (by the way this "Bank" does not except electronic payments!). Since I have been paying my lease payment through the internet Fifth Third has charged me 3 late fees but I have proof when they received the payment now!

It is a pain but I have to send them the proof and then talk to about 5 or 6 very rude and not very bright customer service reps but they credit back the late fee. I think they just charge these fee arbitrarily and see who fights them. This is a very unprofessional and rude bank. I will never deal with them again!

Company: Fifth Third Bank
Country: USA
State: Nationwide
Address: Cincinnati, OH
Phone: 8009723030

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