Bank of America
Retiree Denied 401k Password Help by Overseas Representative

I was recently laid off from the bank. They are shipping the computer jobs to India and then claim they are an american bank. I called up to get information on my 401k but could not remember my password. Got someone in India. I was told I could not have my password since I did not work for the bank anymore. I told him I was considered a retiree. All I could get from him was a "you don't work for the bank so I can't give you your password to get to your 401k" at least that's what I thought he said but could not really understand everything he was saying. So am still trying to get to my 401k but every time I try I get someone from India who can't speak English and wont help. Moving my money to Wells Fargo.

Company: Bank of America
Country: USA

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