Golfsmith
Desciptive Promotion shipping erro

Fourteen days before I needed to make the most of a promotional supply which was delivered via email. Upon purchasing these products off their online list, I had been informed the marketing just put on standard, offtheshelf groups. I thought we would purchase my groups "Custom" to suit my requirements and was informed I really could not make use of the marketing. Right after our telephone order, I approached Golfsmith to include another product to my order and was informed they mightnot do something simply because they couldn't find my order. They ought to have simply created a brand new purchase for that include product and that I might've been good with that - dropped purchase. After much thought, I chose to stop the order which took awhile, but fundamentally could stop the purchase. After I examined the costs designed to my card, I came across extra costs of $500.00 whilst the purchase was created up incorrect, but no body informed my of the mistake. Ultimately got the costs fixed, however now was billed $811.00 and delivered a typical/offtheshelf group of irons that we never decided to buy. Additionally, they didn't recognize the marketing that we desired to use within the first place. I declined the purchase also it was delivered back to Golfsmith. Our bill nevertheless hasn't been acknowledged actually imagined used to do not approve the purchase delivered, and they'll just credit once they get the bundle back. Bad Perspective, Company exercise and never excellent customer support response whatsoever. I'll never buy from their website again.

Company: Golfsmith
Country: USA

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