Capital One
Late Fees

I've a platinum charge card with Money One, A/D: 4121-7424-1873-7907. I've setup car-gives through my checking account, JP Morgan Chase A/D producing minimum funds through towards my money one credit account. On 08-Feb-11, I acquired a contact alert from Experian credit-monitoring program that my bill with money one was thirty days due. I asked with Capital One and was informed that used to donot create a cost for that month of January and was overdue more than 30 times. They delivered my consideration to selections and documented it towards the credit agencies without telling me or contacting me first. 1. Capital One didn't advise me over time possibly through mail alert or experimented with contact me that I had been overdue on my cost. Previously with money one, I've received intimation recently payments even when it had been 2-3 times overdue. 2. Our lender JP Morgan Chase settled the minute. Due in January but Money One promises to not have obtained the cost about the deadline and didn't personal me though-any communication except the universal regular bill record without any red signals within the topic or body of the e-mail. 3. Capital One also continues to be getting me $15 towards credit safety, that they currently declare is only going to protect me easily had dropped employment and does not offer credit protection when there is a late-payment. This really is gross misunderstanding of the authorized agreement between us for desire I would like to prosecute them. 4. The client support and also the boss who arrived online were excessively rude and explained they wouldn't revoke the late charges or talk towards the credit companies that there is a mistake on the component. I intend to consider appropriate action against them for not just misrepresenting (credit safety that doesn't function) but being accountable for risking my credit. Please do something in the earliest to avoid Money One from cheating different customers. Regards, Rahul Gill 091-9878546150

Company: Capital One
Country: USA
State: Virginia
City: Richmond

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