Fye
Vip card

About five months ago... I signed up for the VIP membership at FYE music store in the mall and they made it sound so easy. They said the first month is free. After the first two months you get at $20 gift card... After the first few months it costs $11.99 for the monthly fee. Ok ok... Sounds easy right. Well first of all the 10% discount on all purchases isnt worth it. You need to spend about $120 dollars in the store to make the in store discount even worth it, which isnt even worth it lol. I figured i would try it out for at least a couple months and in the end i would at least get a $20 gift card, which i didnt even get! Well... I dont shop at FYE very often maybe once or twice a month. So i decided i would close my account there. I thought it would be easy to close... But they dont let you close your account in the store. Well i lost my membership card... And they said it would cost 6 weeks to get a new card. But you need to have your membership number to close your account over the phone... Which i didnt have the membership number because it was on my card. Which i had to go online to find the phone number to the company. They dont have an option online to close your VIP account. So i called the number and talked to someone who barely spoke english... And told her i wanted to close my account... I SAID NO when she asked if i wanted to keep my membership for a lower fee... I clearly said NO. And i found a month later they charged me 9.99 on my debit card... They over drew my account with out my permission... My bank then charged me 35 for the overdraft fee... It wasnt even worth it. All that hassel... Not worth the time

Company: Fye
Country: USA
State: Washington

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