Discover Card Services
Decision to lower money available without cause lowering my credit score

In October I was offered to transfer money over to my discover acct from higher interest cards at 0% for a year. The very same day the money transferred the payment was due therefore I was charged a late fee. I called the company and the rep I spoke with agreed to take the charge off my acct and keep the interest at 0%.in Dec on the 15 I received a letter stating after attempting to contact me (in which I received no phone calls, no letters and no e-mails) a decision was made on my account to lower amt of money available, reason being delinquency history, bureau reports to many. I called again and explained I was purchasing a car and refinancing my home which explains the credit report checks and 1 late payment which was removed was not cause for having a HISTORY of delinquency.in January I checked my credit score on freecrdeitreport only to find it had dropped by 25 points. There were no other inquiries that would make it drop. I then called the credit card co again and spoke with yet another rep who stated the reasons stated on this letter were not even the real reasons my money available was lowered but because I had balances on to many accounts and my income was lower. I explained that over the past 22 years of being a card member I have had even less income yet my amount of money kept getting higher because of my history of paying on time and not going over my limit so why now and the fact that I hold another discover with a limit of $11,000 and that was not lowered. I did not get results even after stating I do care if the amt available is lowered what I care about is this has lowered my credit score by 25 points which I feel severely hurts me. Currently my credit score is still within the good status but any more points lost will lower it to fair. I have been diligent about paying my bills this is an unfair penalty..

Company: Discover Card Services
Country: USA

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