HR Block
Bait and switch

Visited H and R Block nowadays to truly have the my fees submitted. I had been informed within the telephone that it'd be 100.00 to 150.00. After 1 1/2 hours by having an employee that didn't be seemingly anymore informed then I had been, he explained it'd be 460.00. I about lost my brain. I told him I had been cited 100.00 to 150.00 and declined to pay for these excessive costs. Got my questions answered. Today I'll spend 39.00 to complete them online and maintain my profit my wallet. Personally I think they're working a baitandswitch on customers. They attempt to ensure it is simple just by "getting out the costs from your own tax-return."

Company: HR Block
Country: USA

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