Flagstar Bank
Poor Customer Service

My partner and that I have now been looking to get a mortgage-modification since 2009. We contact them-and all-they do is string you along. Month after month you submit the required documents plus they do not contact one to recognize they've the files. Whenever you contact them-they claim we shall determine you an adjustor, however, you never notice from an adjustor. Then your next factor is you contact plus they let you know that the home is in forclosure standing. However they wont provide you with a foreclose purchase day. The team you'll find really rude and certainly will not attempt to use you. Like another person mentioned, they understand the economy is poor & most banks with a few intellect might wish to use their clients so they may still receive money versus receiving nothing. Flagstar ought to be closed totally along since anyone who offers the kind of support they offer, which is really a terror, can not be officially working. Somebody must proceed within their to complete a of the documents. It willnot take-no client over annually to stay having a mortgage-modification. Please somone with expert, visit Flagstar, examine these grievances. Flagstar Bank must be shaken up and place totally from company. It ought to be authorized how they run.

Company: Flagstar Bank
Country: USA

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