Cash America
Keep items

Day,

I do want to begin saying i've been a person of the cincinnati ohio colerain workplace for a while. This is actually the first-time i've had any problems while you can lookup my history and see no p roblems has araised. Please let me tell you my story:

I'd brought some jewelry in to the 7671 colerain ave cincinnati oh 45239 513-522-3900 to request a lake but that i'd pick them back-up. I began calling in december when i had changed my ticket and wasn’t certain after i needed to receive my merchandise back. This jewelry is essential tome and was to be our daughter’s in addition to our granddaughter’s after i handed down. I got the loan out because of my son and soninlaw being unemployed with eight children involving the two home. Our experience has been the worse since i have have already been dealing with your organization. After i went in the worker remained on her personal mobile phone creating plans the entire time while she waited on me. I ought to of understand then that issues would happen later on. Actually moment i named i had been told these were very busy and to put on. I'd be on endure to one hour without any one returning to the phone and being disconnected. It had been just like bad togo in and look for out any info. I had been inside around 2 hours but still receive no quality. Our ticket amount 179837 including these products:

Wed bar 10-k/apprx 2.2 jewel modern-style/2 lds manner ring b/g-10 kt apprx 206 grm 20 rnd shp dia-check pos stn@ 1 pts e-3 lds manner ring b/g-10 kt apprx 3.90 grm 15 rnd shp dia check pos stn @1 pts ea 4lds manner ring b/g-10 kt apprx 1.28 grm appl# bent inch rnd shp dia-check pos stn@. 5 pts ea 5 engment band b/g-10 kt aprx 1 grm modern-style 1 rnd shp dia-check pos stn @ 1 pts ea

After i lastly could reach somebody i had been told that my items was shipped for their jewlry region the loan was on january 25 and my stuff was removed on january 27. No letter or notification was every delivered to me although they said they did. Easily might of obtained the letter i'd will be in their workplace. Currently my stuff is gone and that i am out something which can't be replaced. I've had these rings around 25 years and was essential in my experience. I named looking to get the organization variety to resolve this problem and was placed on hold to get a lengthy time with worker returning to the phone declaring they couldn’t discover the number. I eventually called another store although i had been on hold and was given the name bob at 1-317-258-0610 stating it had been corporate. I came across from another store this was some type of industry director or such. I talked to him 2 days ago and he said he'd return with me without reaction. I hav never seen your store with these rude people in constantly i've been dealing with you. New everyone was working in the store and that i stated today i understand what the thing is. He began don’t bad-mouth me i won’t endure it. I'm sorry but i didn’t bad-mouth him and coping with him was very unpleasent in the first time he acquired the telephone.

Main point here i'd like my jewelry back which should never been taken in the first position. I understand the value of gold today days which makes me feel they removed it without contacting me for that proffit. All i'd like is my stuff back which was mishanled and taken before contacting me. My mom is extremely ill, i function throughout the day and review to her house until 9:00 or 10:00 during the night. Your worker thinks that i ought to of endured in your store until they waited on me. I can’t have a possibility of something happening to mother simply because they can’t manage a busy time. Our day is active daily, every moment, every hour and that i discover time to cope with our taxpayer’s without misusing our work.

I'm sorry that i'd to visit this duration, i needed to publish to one to offer you a chance to solve this problem before i consider any more outside your organization. Please contact me after you have reviewed our email to let me know you've received along with a time period of how long it'll try complete your investagation.

At this time your store includes a really bad reputation also it never had that before. The employees before was very useful and ensured your questions was responded. The air in the store at this time is extremely uncaring and disrepectful. I understand you don’t need that name to obtain any worse.

Thanks in advance for any help you will give me in this matter to solve our extremely important jewlry secret.

Please feel free to contact me in the e-mail, the amount below or my cell phone number 513-295-3262.

Very dissatisfied client,

Dianna l breitfelder

Big corp

859-669-4982 telephone

859-669-5018 fax

Current email address: dianna. L. Breitfelder@irs. Gov

Company: Cash America
Country: USA
State: Ohio
City: Cincinnati

  <     >