Capital One Credit Card
Not receiving promotional interest rate

I obtained an offer from Capital One for comfort checks having a promotional price of 5.99% so long as inspections published by 11/15. And so I published two inspections on 11/7. The very first published to Capital One inside a couple of days and that I obtained the promotional price onto it. The 2nd published towards the Money one-card on 11/15. After I obtained my declaration however, used to do not obtain the promotional price even though the mailing obviously mentioned in numerous locations the present was great through 11/15. Fortunately I held all of the paperwork. Therefore Money One is IMPROPERLY getting the incorrect rate of interest with this deal, a higher among 17.9%. I called Capital One and was about the telephone for half an hour having a consultant positioned Lord-understands-wherever who couldn't support. The boss he moved me to was greater; she's delivering this to another division to examine.in case that's insufficient to obtain this fixed, I simply published their "conflicts" division, and am delivering copies of all of the paperwork I saved, such as the preliminary supply which plainly states "should publish by 11/15. Some tips about what I'm delivering them, minus obviously the money amount along with other info that's individual. And my warning for you audience, would be to conserve paperwork and examine your claims carefully, particularly when coping with Capital One. I'm writing to inform you that you simply have created a mistake within the rate of interest being put on the deal dated November 15. That check certified to get a unique deal price. Please see-the subsequent accessories: Connection A – backup of notice from you “Dated Notification”. It states “Act by 11/15 and obtain a 5.99% RATE for 12 weeks. Additionally, it claims “limited-time”…. “must article for your requirements by November 15. Attachment B – backup of second section of notice from you, right above the inspections you delivered. See-the area entitled “Use-by-date”; it plainly states “these inspections should post for your requirements by November 15 for that promotional RATE to use. Attachment C – backup of declaration from you displaying the look for $xxx published on November 15, meaning it qualifies for that 5.99% rate of interest. Please correct your mistake instantly, alter the rate of interest retroactively towards the 5.99% price which should have already been billed. Normally, I'll be getting appropriate action.

Company: Capital One Credit Card
Country: USA

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