BB&T Bank
I made a mistake did not put the decimal in when making a payment online. Called them imidiatly. 10,000.00 they said they were still going to charge me an overdraft fee. And they did Twice!
- 12-21-2010
- 11
On the 12/10 i was paying bills online, one of them was $109.21 I didn't put the desimal my fault it went through as 10,921.00.. I do not have that kind of money...
I called the bank immidatly. They said it was my fault and they were going to draft the $35.00 overdraft fee. And they did on 12/14.. Now i have $38.00 left in my account for the week gas food always run that close... Well on 12/17 The bank drafted another $35.00 for the same transaction. And would not refund that.
$35.00 may not be alot of money to alot of people but thats all i have to get me and my kids to next payday. I called about the mistake... They new it and still charged me 2 overdraft fees How is that legal... And i thought transaction over 10,000.00 were supposed to be verified?
Please tell me what i can do. Thank you
Company: BB&T Bank
Country: USA
Phone: 2519627111
Site: online.bbandt.com