Merrick Bank Aka Nexcard
To receive a refund for charges due to banking error and to close my acct (due to outrageous 35% interest rate) I pd bal & now can't get refund for fees

My bank put a hold on a large deposit causing two NSF payments to Merrick Bank. I not only replaced the funds, but wanted to pay off the balance and close my acct. I was told I needed to pay additionalcharges pending and would be refunded $165.00 per my request after my payment had posted and cleared my bank.

I provided documentation of the bank error, paid off the balance including charges not reflected on my statement, only to find that I "must have been misinformed"... That it was not their policy to refund any such fees.

On the bright side, I'm rid of the expense of having a card with them (outrageous interest and annual fee assessed monthly), but they did not do nor apologize for this discrepancy even when I told them I intended to report them to the appropriate regulatory agencies. Any suggestions???

Company: Merrick Bank Aka Nexcard
Country: USA
State: New York
City: Hicksville
Address: PO Box 5721
Phone: 8002532322

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