Ocwen Federal Bank
S ripoff poor customer servicing, over billing, bad insurance, improper fees nationwide
- 12-08-2003
- 17
Ocwen bank has used bad buiness practices. My loan was sold to ocwen march. I have never got a correct billing statement. Many months I would receive 3 or 4 different statement of how much I owe.
When calling customer services I would be given no right answers. Everytime I would talk to a customer service I could not get the answers that show on my bills. Sometime I was even hang up on.
Ocwen bank charge me for insurance I did not need and said I was behind on my payments, which I was not then put part of my payment into a ecrow which I did not set up with their bank.
Company: Ocwen Federal Bank
Country: USA
State: California
City: Los Angeles
Site: www.ocwen federal bank