Citizens Bank
Overdraft fees

Two problems. 1. I had an unauthorized charge come through on my account for $7.00. I had enough money in my account to cover 2 outstanding electronic charges, but was short for the unauthorized charge. I called the vendor and the unauthorized charges will be reversed, but in the meanwhile, Citzens Bank charged me an overdraft for the 2 items for $70 and $20 that were to be covered.

2. Citizens Bank initiated the overdraft charge FIRST, causing both transactions to be overdrawn. Aren't they suppose to calculate the overdraft after the funds are short? If they had not charged the overdraft first, one of the outstanding items would have cleared, thus reducing the amount of the overdraft.By charging an overdraft fee before the funds were overdrawn, they created an overdraft.

Company: Citizens Bank
Country: USA
State: New Hampshire
City: Somersworth

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