Charter One
Charter One does not care about customers

Stage 3: Survey and Submit Your Evaluation

Please check your evaluation. When there is whatever you want to change or proper, press the "Modify" switch at the end left. When you're completed, press the "Submit your evaluation" option.

Charter one doesn't worry about clients!

By mjeff77, December 09 '10

I've been with Rental One in Canton, OH for ten years. The only real cause used to donot keep faster may be the trouble of altering my immediate deposit. I have been nickled and dimed to death, WITHOUT ANY SYMPATHY from their alleged "customer service". The ultimate pull was after I was billed a $37 facility charge on the online car t/n-cost put up for that 1st; it had been published one day early, making my bill $21 short (my payday dropped 24 hours later). This specific car cost was put up for a long time and not had issues. After I approached customer support, the rude small remark from some small idiot without any life-experience was "you will have to contact online bank. I'd let you know no" [after I requested to truly have the charge acknowledged]. The internet bank man was no greater. They insisted it was not their error. THEY'RE THOSE WHO SENT THE PAYMENT AFTER WHICH CASHED THE SILLY CHECK 1 DAY EARLY!!! Am I wrong? I had been subsequently lectured for fifteen minutes from the boss that I've to truly have the resources within the consideration once the cost is established. I put up the funds for car t/n for comfort... Centered on my pay-times every additional week (and also the cash is definitely in on that day-to cover-all the expenses!)!! Should you ask me, they simply wish to consider your cash nonetheless they may. I, like lots of people, live salary to salary despite having a good income and do not enjoy their silly fine-print and red tape. DON'T VISIT CHAPTER ONE and tell-all of one's friends/household! What happened towards the good old fashioned times where the client was respected and handled as if their company mattered??? Interesting how each one of these banks need bail out however they do not wish to help their faithful clients consequently. I really hope all of them burn-in Heck sometime!

Company: Charter One
Country: USA
State: Ohio

  <     >