Flagstar Bank
Poor service

I requested a refi mortgage thru the brand new national plan to lessen my payment per month. It has been nearly 4 weeks since I have began the procedure. I had been informed from the mortgage offficer he might just make use of a part of my revenue to qualify. Lo and see, I obtained a refusal notice in regards to a month later stating used to do not qualify centered on my revenue. I approached them-and questioned why all my revenue wasn't regarded within the first place. Subsequently, I sent over evidence of all my revenue, that was significantly more than suffcient. Another month handed and that I obtained a contact showing conditional loan agreement. Additional time approved nd I named to discover what occurred, simply to realize that they'd done nothing more. They stated that they required more caution of revenue confirmation that we had already sent them beforehand. I sent within the data once more and noticed nothing further. On Nov 22, I named again since I have had no reaction plus they stated that they required exactly the same revenue info I'd sent them beforehand. I had been angry, to express minimal and informed the processor to simply stop the mortgage when I was frustrated delivering exactly the same files again and again! Used to do not notice from her again when I believe they had no purpose of financing this mortgage right from the start and were simply slowing by requesting increasingly more paperwork despite the fact that I've exceptional credit, no expenses, (apart from my home notice) and much more than adequate revenue. This can be a travesty!

Company: Flagstar Bank
Country: USA
State: California

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