Verizon FIOS
30 Day Guarantee? No Way

I'm creating this notice to be able to protest what I contemplate business methods by Verizon FIOS which should be transmitted towards the public, so they might better be informed regarding the “terms” which the corporation really provides.

After agreeing for their agreement dated April 1, I turned rapidly frustrated, once I recognized that their sales reps DON'T reveal the particular pricing and further costs etc. That the client may experience once they come right into company.

At this time, April 17, I rejected their providers on the basis of the tried and tested “30 day guarantee” which many reliable companies provide. To my wonder, I had been then lastly educated that Verizon had TERMINATED this term by January 1. This, regardless of the company-owned site obviously identifies a “30 evening guarantee” as demonstrated within the closed outlined term about the linked site. This in my experience is actually misleading.

I've, like a number of other today have, submitted a using the Ny State Better Business Office: Problem # 8172498, regarding these methods and certainly will not spend the $360 firing charge until due process continues to be resolved. Within the meantime, I've remitted for them just the cost due for incomplete month providers that we have sustained.

To conclude, this sort of exercise will be anticipated from unprofessional providers, but extremely sudden type an international company, who prides itself on client

Relationships.

Professionally,

James P. Nash

Company: Verizon FIOS
Country: USA

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