Discover Card - Discover Financial Services
Payment Protection Plan Added Without Permission, $504 Charged Since 2009

Discover card added a payment protection plan to my account without my permission.
Since Feb of 09 they have charged me 504.00. I called to ask about these charges
and have them credit back to my account. I was told I made a verbal agreement to
start this plan and the charges would not be given back. I asked to proof of this
agreement. It's been 4 weeks now and nothing. I have called back to see where the
information is.

I have read many complaints about this plan. Most describe exactly what I went
through. They ask you questions on the phone about receiving information about
this payment protection. If you say yes, you will received a letter saying you have
enrolled in the plan. You didn't agree to that, you simply said it was ok to send information on the plan. This is outright fraud.
I have since filed a complaint with the Attorney General in my state. They have said
they are investigating these complaints. They have also stated they have received
many of the same complaints. Discover Card, you are going down! I will keep my account open until the state tells me to close it. I have been a customer since 1992.

You think that would mean something. Not to people who only care about one thing,
putting money in their own pockets. It's time for us consumers to show them who's
really in charge.

Company: Discover Card - Discover Financial Services
Country: USA
State: Illinois
City: Carol Stream
Address: P.O. Box 6103
Site: discovercard.com

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