5/3 Bank
Removing cash deposit from account

Our parents, both seniors and on the fixed-income bank at 5/3 Lender. Our sibling who lives in Kansas went into 5/3 Lender and created a $300 money deposit into my parents bank account recently. Our mother examined her consideration via telephone and also the deposit was there yesterday morning. Today my mother examined her consideration again and also the cash is finished! She named 5/3 customer support using the verification # in the deposit, first they stated the deposit was not turning up whatsoever. Subsequently, they informed her the teller didn't submit her bills and also the end-of the night time, so that they simply got the cash out-of their consideration! Then they informed my mother they mightnot tell her precisely once the cash will be in her consideration! A deposit they got out-of her account plus they can't tell her when or why it CAn't be INSTANTLY delivered to her consideration? This really is absurd and HORRIBLE CUSTOMER SUPPORT

This exact same thing occurred in my experience at another lender and that I got my deposit solution in to the lender plus they redeposited the cash in my own consideration THAT TIME

Jill Maisel

Child of Judy and H Walden Livonia, MI

Company: 5/3 Bank
Country: USA
State: Michigan

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