GE Money Bank
Lies

We named GE Cash loans at the start of December to stop our automated payments once we had chose to go back to manual payments. We also required that people decrease our monthly obligations to get a amount of six months because of present economic struggles. We were informed both steps were feasible and waited about the telephone half an hour as the consultant "place in motion your demands". The next month our checking account was still auto-picked so that as we'd likewise submitted a manual cost before the auto-draft we today had compensated two montly payments in a single month. We named GE back and were informed there is no report of our demand to stop car-drafting. We subsequently required again that it's ended and delivered a fax aswell. We also required the identical cost be counted towards the following weeks cost once we couldn't manage to possess two complete funds picked from our consideration in a single month. They explained this also was possible. Reduced and see, Jan's declaration arrived and not just were we charged our normal monthly payment, but a late charge was put into our take into account lacking the car-draft available any more to instantly charge our take into account regular payment. We've today named GE Cash 11 occasions (yes, eleven) and every time are informed that there's no report of our demand to lessen our monthly obligations for that 6-month time. We've escalted the criticism more often than once and therefore are still exceptional same "run around" with one individual informing us "Yes, this really is feasible and it has been looked after" and also the next saying "We've no report of one's request". It's definitely ridiculous and we're totally dropped regarding just how to proceed.

Company: GE Money Bank
Country: USA

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